not applicable
by RefundWiz™ , Inc.
by RefundWiz™ , Inc.

Get in touch

Use the following options to get in touch with our team for any support required.

Customer Support

support@masrefund.com

Press & Media Related

publicaffairs@refundwiz.com

For Partnership Requests

partners@refundwiz.com

General Requests

contact@masrefund.com

All Other Questions

questions@refundwiz.com

For Interests in Investing

investors@refundwiz.com

Frequently asked questions

IRS will issue most refunds in less than 21 calendar days. However, it takes the IRS more than 21 days to issue refunds for some 2021 tax returns that require review, including incorrect Recovery Rebate Credit amounts.

Where’s My Refund?” Follows your tax return step by step until it is approved by the IRS. It will tell you when your return is in received, processing, and if your refund is approved or released.

There are multiple ways to change your address, including using Form 8822, one of the most convenient. Also, don’t forget to update your address at the post office to ensure that you get any correspondence.

Many different factors can affect the timing of your refund after the IRS receives your return. Even though the IRS issues most refunds in less than 21 days, your refund may take longer. You can check the IRS’s “Where’s My Refund” tool to get an updated status or call the IRS at 1 800-829-1040.

All or part of your refund may have been used (offset) to pay off past-due federal tax, state income tax, state unemployment compensation debts, child support, spousal support, or other federal nontax debts, such as student loans. To find out if you may have an offset or if you have questions about an offset, contact the IRS to see which agency your refund has been applied to.

Chat support is available during regular business hours by clicking the gold help button on the lower right side of the screen.